sales@bexleyinteriors.co.uk
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Trading Terms

Bexley Interiors is proud to be British - our registered address for administrative purposes is shown below:

Bexley Interiors
97 Tile Kiln Lane
Bexley
Kent
DA5 2BD
United Kingdom

We operate as a retail business selling directly to our customers via the internet - our registered address are not retail premises.

If you have any queries please contact us at sales@bexleyinteriors.co.uk or by phone at 01322 557119

Ordering From Bexley Interiors:

Please feel free to browse through our ever changing listing of products on our website and click on any items that you wish to buy and place them into the shopping basket. If you want to order more than one of an item, update the quantity field accordingly and press "update basket" to save your changes. When you have made your selection, click on "checkout". You will then be asked to provide your contact details so that we can process the order. Orders can only be sent to the billing address of the cardholder placing an order.

Delivery schedule:

We try to process all orders, where possible, within 24 hours. Whilst most items will be dispatched within one working day, please allow 3-5 days for delivery within the UK. 5-7 days for Europe and 7-14 days Rest of World. If there are any delays, we will notify you by e-mail.

Payment:

We accept payments via debit or credit card through PayPal, a safe, online payment method - you do not need a PayPal account to pay using your credit or debit card. We will also accept payment by sterling cheques or postal orders (sent by registered mail). Buyers from outside the UK please note: WE DO NOT ACCEPT CHEQUES OR MONEY ORDERS IN ANY OTHER CURRENCY OTHER THAN GB POUNDS STERLING £'s

Packaging:

At Bexley Interiors, we want you to receive your purchase in the same great condition it left us. We use only good quality, new materials for packaging and take great care to insure that happens. We too buy online and can assure you NO ONE takes better care of your purchases. In the unlikely event that an item should arrive damaged due to our negligence, simply return the item and a replacement will be mailed out within one working day, free of any charge.

Deliveries to UK mainland (inc. Northern Ireland):

Items mailed within the UK will normally be sent first class and insured for up to £30.00. Heavier items may be sent Parcel Force 48 hour and will normally be insured for the full replacement value of the item. If a buyer requires enhanced insurance, Special Delivery or an expedited service please email us at sales@bexleyinteriors.co.uk for a quote BEFORE placing your order. Bexley Interiors reserves the right to replace any of the above services, without notice, for a similar or enhanced service, where we deem it to be more appropriate.

Deliveries to Europe:

Items mailed within the European Union will normally be sent via signed for airmail and insured for up to £30.00. Heavier items may be sent via other delivery methods and will normally be insured for the full replacement value of the item. If a buyer requires enhanced insurance, Special Delivery or an expedited service please email us at sales@bexleyinteriors.co.uk for a quote BEFORE placing your order. Bexley Interiors reserves the right to replace any of the above services, without notice, for a similar or enhanced service, where we deem it to be more appropriate.

Deliveries to the Rest of the World:

Items mailed outside of the European Union will normally be sent via signed for airmail and insured for up to £30.00. Heavier items may be sent via other delivery methods and will normally be insured for the full replacement value of the item. If a buyer requires enhanced insurance, Special Delivery or an expedited service please email us at sales@bexleyinteriors.co.uk for a quote BEFORE placing your order. Bexley Interiors reserves the right to replace any of the above services, without notice, for a similar or enhanced service, where we deem it to be more appropriate.

Returns:

If you are not happy with your purchase, please return it to us within 7 days. We will make a refund, provided the goods are returned in perfect condition and in their original packaging. Please return the delivery note with the item and state the reason for the return. We do not refund postage costs unless an item arrives damaged due to our negligence. Items lost or damaged in the post that have been packed correctly are usually insured, we will fill out any necessary claims forms at the post office on your behalf and liaise with the correct Postal service to achieve a satisfactory outcome on your behalf. In the event that this becomes necessary please be aware a refund will be made as soon as we have clearance from the Royal mail/Parcel force, this can take several weeks but we will endeavour to keep you informed of all developments as appropriate.

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